Privacy Policy

Introduction

Welcome to RPMile ("we," "us," or "our"). RPMile operates the website rpmile.com (the "Platform"), which connects professional CDL drivers with trucking companies.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Platform.

Contact Information

RPMILE GROUP LLC
4121 34th St SUITE PO4
Orlando, FL 32811
United States

Email: support@rpmile.com, ceo@rpmile.com
Phone: +1 (312) 468-1299

Information We Collect

Information You Provide to Us

For All Users:

Phone number (for SMS verification during registration and login)
Email address
Full name or nickname
Password (if registering via email)
Profile photo (optional)
Bio or description (optional)

For Drivers:

Experience level
Location (US state or "Outside USA")
Professional preferences (truck types, trailer types, job types, pay types, payment types)
Contact details for communication with companies

For Companies:

Company name
MC Number
Company website
Contact person name
Physical address
State of operation
Company size (number of trucks, trailers, employees)
Years in business
Company logo (optional)
Company description
Job preferences and requirements

Communications and Support:

Messages sent through our Platform
Support requests and correspondence
Application and job offer details

Automatically Collected Information

When you use our Platform, we automatically collect:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, features used)
Log data (access times, errors, system activity)

How We Use Your Information

We use your information for the following purposes:

Account Management and Verification

SMS Verification: We use your phone number to send you SMS messages containing 4-digit verification codes during registration and login. These messages are sent through our service provider, Twilio.
Create and maintain your account
Authenticate your identity
Send you verification emails

Core Platform Services

Connect drivers with trucking companies
Calculate match scores between drivers and companies
Enable applications and job offers
Facilitate messaging between drivers and companies
Display search results based on preferences and qualifications

Communications

Respond to your support requests
Send you important updates about your account
Notify you about applications and job offers
Deliver system notifications and messages

Platform Improvement

Analyze usage patterns to improve our services
Troubleshoot technical issues
Develop new features

SMS Communications

Verification Messages

When you register or log in using your phone number, we will send you SMS messages containing verification codes. These messages are:

Sent only for authentication purposes
Limited to verification codes (e.g., "Your verification code is: 1234")
Delivered through Twilio, our SMS service provider
Not used for marketing or promotional purposes

By providing your phone number, you consent to receive these SMS verification messages. Standard message and data rates from your mobile carrier may apply.

Opting Out

Because SMS verification is essential for account security when using phone-based authentication, you cannot opt out of these messages. However, you may:

Choose to register and log in using email instead of phone number
Delete your account if you no longer wish to use our services

Between Platform Users

Drivers: Your profile information becomes visible to companies when you submit an application or when companies search for drivers matching their criteria
Companies: Your company profile becomes visible to drivers when they search for companies or when you send them job offers
Messaging: Conversation history is shared between the driver and company involved

Service Providers

We share your information with third-party service providers who help us operate our Platform:

Twilio: Sends SMS verification codes on our behalf
Email service providers: Deliver verification and notification emails
Hosting providers: Store and process your data
Analytics services: Help us understand Platform usage

We ensure these providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information when required by law or to:

Comply with legal obligations
Protect our rights, property, or safety
Prevent fraud or security threats
Respond to valid government requests

Data Retention

We retain your information for as long as:

Your account is active
Needed to provide our services
Required by law or for legitimate business purposes

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we must retain it for legal compliance.

Your Rights and Choices

You have the right to:

Access and Update

View and edit your profile information at any time
Update your preferences and settings
Request a copy of your data

Delete Your Account

You can delete your account through your profile settings
We will delete your information as described in our Data Retention section

Communication Preferences

Choose whether to receive email notifications
Update your email address (subject to verification)
Note: Phone-based authentication requires SMS verification codes

Limitations

If you registered via phone number, you cannot change your phone number
If you registered via email, you can change your phone number

Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

Encryption of data in transit and at rest
Secure authentication procedures
Regular security assessments
Access controls and authentication
Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

International Users

Our Platform is operated from the United States. If you are accessing our services from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country.

Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Posting the updated policy on our Platform
Updating the "Last Updated" date
Sending you an email notification (for significant changes)

Your continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

Right to know what personal information we collect
Right to delete your personal information
Right to opt-out of the sale of your information (we do not sell personal information)
Right to non-discrimination

To exercise these rights, contact us at support@rpmile.com or ceo@rpmile.com

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: